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FAQs

The meaning of "Vintage"

Vintage means items are previously worn, and over 10 years old. ALL of our items are vintage. Normal wear and minor flaws can be expected, such as loose threads, slight fading and other signs of age that do not affect wearability. Sometimes we cannot pin point the exact era of origin for an item, and as such we estimate to the best of our ability.

Are items cleaned?

We do our best to professionally sew/mend any flaws and a mild cleaning treatment is given to items if a stain or odor is present. Please note that in the interest of not compromising the condition of our garments we do not launder them, therefore it is up to the customer if they choose to for hygienic reasons.

Do you have more than one in stock?

This is vintage, therefore we only have one of each item to sell. Most vintage pieces are rare finds that you won't come across again and once something is sold, chances are it’s gone for good. Simply put: If you love it, buy it. Generally we don't have more than one unless in the rare instance it's deadstock (new vintage, found with tags, sometimes found in batches).

Color

All items are photographed beneath bright studio lights, causing color hues and vibrancy to appear slightly enhanced relative to natural light. Colors also may differ depending on your computer and monitor settings. All colors are represented as best we can. If you have any questions or concerns regarding the color of an item, please contact us prior to making your purchase as we will not issue refunds for this.

Photographs

We spend a great deal of time producing professional photographs of the items in our store. As such the photos in the listing are the only photos that we will be able to provide. All content ©2014 - 2017 DownHouse Vintage. Please ask if you're going to use a photo of ours somewhere else online.

If you have any unanswered questions, please feel free to contact us!